Do you have experience in Recruitment or HR?  Do you have great technical skills combined with a passion for problem solving? Yes? This could be the role for you! 

We're seeking a dynamic, professional and technically skilled individual to join our highly regarded Configuration Team.

Due to company growth, a fantastic opportunity has arisen within this fast-moving, market leading business. You will be technically minded, a natural born problem solver and a people person who enjoys customer and client interaction.  Most importantly you will deliver impeccable service in a friendly, professional, and timely manner.

This is an excellent opportunity for an individual with a passion for problem solving with strong communication skills. Within the Configuration Team, you will be providing advice and implementing solutions for our bespoke Applicant Tracking Software, supporting an ever-expanding national and international client base, including many well known brands, across a wide variety of industries.

What you'll do in your new role as a ATS Configuration Specialist:

• Configure software changes for our bespoke applicant tracking software
• Implement changes and improvements to our client's custom careers websites
• Regular software testing for our quarterly system updates
• Track and update issues, ensuring proper recording, documentation, and closure
• Making clients feel valued by taking ownership of their problems, following up and communicating progress in a timely manner
• Recommending improvements to process and technical environments both internally and for clients
• Creating technical documents and guides for our clients and colleagues on a regular basis
• Working closely day to day with Customer Success Managers, Developers, Creative Design and Project Management teams in the management, maintenance and delivery of quality services and solutions

To excel as our ATS Configuration Specialist, you'll need:

• Working knowledge of applicant tracking systems or HR management systems from either client or vendor side
• Excellent verbal and written communication
• A keen interest in IT and technology
• Great attention to detail
• Open to new ways of working, ability to work independently and adapt to change
• A positive outlook and can do attitude
• Advanced troubleshooting and multi-tasking skills

The Package and the Perks

What you'll receive is a fantastic career opportunity within an organisation who recognise and reward hard working employees with fantastic benefits such as:

• Gym membership
• Private health care
• Life assurance
• Generous Pension Scheme
• Innovative office environment with relaxed attire
• Hybrid home and office working

About us

At eArcu we're redefining recruitment, we call it eRecruitment Evolved! We understand that talented people are crucial to business success; that's why we've created a dynamic hiring experience platform that can be designed and aligned to organisation's philosophy, processes and expectations. Based in Harpenden, we are a rapidly growing and successful technology business that, as a result of recent acquisition by the PageUp group, is part of an international HR software business with offices and opportunities around the globe.

Apply!

If you're a people person with great written and verbal communication, bags of initiative, and thrive on learning, then working at eArcu is for you. So why not join a highly skilled and collaborative company to see what you can achieve?

If the sound of this role appeals to you, please apply online today for the role of Configuration Specialist!