HELP – FAQS

How do I apply for vacancies?

Please create a candidate profile and complete the online application, please ensure you upload an up to date CV.

How often is the website updated?

The vacancies on our site are all ‘live and are updated regularly. They remain on the website until we have a final shortlist, or until a candidate has been selected and has confirmed their acceptance of our offer.

Why is my local Cromwell location not showing on the website?

Only locations with current vacancies are displayed on the site

If I have worked for Cromwell before how should I apply to re-join?

Please apply via this website.

How long are vacancies open for on the careers site?

The length of time a vacancy is open for depends on the role and the volume of applications we receive. To ensure you don’t miss the opportunity, we encourage you to apply as early as possible to avoid disappointment.

I cannot see the salary advertised for the vacancy I am interested in

The salary is dependent on the role and experience, please contact our Talent Acquisition team to understand the banding for the role, or you can discuss the salary at the interview.

I applied for a job but haven't had a response yet, who should I contact?

Everyone who applies to us automatically receives an acknowledgement email. If your application has not been submitted you will be sent a reminder email. Please check your ‘junk’ folders as sometimes email systems do not recognise the site and may assume it is spam. It is also our policy to reply to every candidate to advise of the outcome of their application.

Forgotten your password?

If you've forgotten your password simply click on the ‘Forgot your password’ link at the bottom of the login page and enter either the email address you registered with or your username. A password recovery email will then be sent to that address.

What are job alerts?

Job alerts are emails that are sent to your email address when a role comes up that matches your search criteria. In order to set these up, you just need to create a candidate profile and then set up alerts by telling us what type of position you're looking for and where. Our system will then look out for suitable matches and when one becomes available we'll send you an email to let you know.

How do I search for jobs?

You can do this on the Search & Apply page. You don't need to log in to search vacancies but if you don't you won't be able to apply or save any of the roles that you find. Create a log in if you're thinking of applying. You are then presented with a number of search criteria, so you can search by location, by business unit, by position type, the type of role (Full-time or Part-time). You don't have to select all of these and can search by each criteria or any combination of them to find the role that suits you best.

I cannot see a live vacancy which matches my skills and experience, can I send you my CV?

We don’t retain speculative CV’s to ensure we adhere to GDPR (Data Protection) legalisation. You are able to create a candidate profile with job alerts to ensure you receive notifications for future opportunities.

What will happen after I have applied?

After you have completed an application you will receive an email to confirm that we have received your application.

The Talent Acquisition Partner will review your application and should your experience and skillset meet the selection criteria advertised in the ideal candidate section of the job advert, you will be shortlisted to hiring manager review.

Should the hiring manager be interested in your details, you will be invited to interview; this could be an initial telephone or Skype interview or you will be invited to a face to face interview. We generally have a one or two stage interview process.

For Executive and Senior roles, we assess in three stages.

We believe the recruitment process is a two way approach, each stage allows you to decide if you believe Cromwell is the right opportunity for you.

How will I know if my application has been shortlisted?

You will be contacted by the Talent Acquisition Partner managing the vacancy to progress either by telephone or to the email stated on the application.

Can I update my profile information?

Yes of course! First you need to access the website and log in using the same username and password details you used when you set up your profile. Once you have entered you username and password, you'll see the profile page tab. Click on this and you will see all of your details and you can update them as appropriate.

Can I withdraw my application?

Yes you can withdraw your application at any time.

I have a Disability, can I get any support with my application?

We will do everything we can to support candidates with a disability and in particular ensure reasonable adjustments are made when necessary. If you require support, please email the Talent Acquisition team talentacquisition@cromwell.co.uk