Privacy and Cookies Policy

This Privacy and Cookies Policy (“the Policy”) applies to your use of the eArcu Limited website at https://ea1.earcu.com/earcu (“the Website”).  It also applies to access from your computer, smartphone or other electronic Internet-enabled device.

The Website is operated by eArcu (“we”, “us”) (company registration number 06957383, VAT registration number GB975364481), whose registered office is at Mardell House, 9-11 Vaughan Road, Harpenden Herts AL5 4HU, a company authorised to conduct business in the United Kingdom.

Personal information collected through the Website is collected by eArcu for itself in its capacity as a “data controller” of that information. 

eArcu is registered with the Information Commissioner’s Office as a “data controller” and its registration number is Z2403826.  The purpose of this Policy is to explain how eArcu uses cookies when it operates the Website, and how eArcu collects, uses, discloses, transfers and otherwise processes your personal information collected through the Website. Except where otherwise indicated, all references in this Policy to “we” and “our” mean eArcu. 

What type of personal information is collected or otherwise processed in relation to the Website?

eArcu operates the Website and you can visit it in an “information only” mode without telling us who you are or revealing any information about yourself. However, if you give us any personal information about yourself or others we promise to treat it securely, fairly and lawfully. We are committed to protecting your privacy.

When we ask you for personal information online it will only be in response to you actively applying for or using one of our online services. We may use personal information you provide for the purpose of providing more relevant content to you.

We may collect the following personal information from you for the purposes more particularly described in this Policy:

  • your title, forename and surname and gender;
  • your personal or work related (depending on which you choose to submit) e-mail address and your password (which enable us to create a user account);
  • your personal or work related (depending on which you choose to submit) contact details such as your fax numbers, postal address and telephone number(s) (in addition to your e-mail address mentioned above);
  • your home address;
  • information relating to your education;
  • information relating to your current and past employment including details of salary.

For what purposes does EARCU collect and otherwise process my personal information?

You can use the Website to create your user account and it is a means through which you can submit an application for a job to eArcu and/or received alerts about new vacancies and events. Your personal information will be processed for all of these purposes. 

To access and use the Website you will need to set up a secure login on your first visit and your personal information will be processed to facilitate this and to enable that secure login to operate each time you visit. 

In addition, we may use your personal information for the following more general purposes:

  • to analyze trends and customer journeys across multiple locations;
  • to process and administer your user account;
  • to administer the Website;
  • for internal record keeping;
  • to contact you by post, e-mail or phone for any of the above reasons, including as part of “information only” communications in which to communicate with you to inform you about the particular job roles which you have applied for through the Website;
  • to notify you of changes in information about and updates concerning the Website;
  • for compliance with our legal, regulatory and other good governance obligations.

This list is not intended to be exhaustive and may be updated from time to time as business needs and legal requirements dictate.

In addition, we may use your personal information as necessary for the exercise of our legitimate business interests and needs (subject to data protection laws).

We may convert your personal information into anonymous form and use it (normally on an aggregated statistical basis) for research and analysis purposes.

When you use the Website we may automatically collect standard internet and website log information and details of patterns about how visitors behave. The information includes but is not limited to information about your Internet service provider, your operating system, browser type, domain name, the Internet protocol (IP) address of your computer, smartphone or other electronic Internet-enabled device, your access times, the website that referred you to us, the pages of the Website you request and the date and time of those requests. This may allow us to find out which parts of the Website are popular or need changing.  Our collection of this type of Website use information may also involve the use of cookies. Please refer to the Cookies section below for more information.

Automatic Data Processing

In some circumstances, your job application may include automatic processing, e.g. based on the results of online testing. On such occasions, you will be informed that automatic processing is being used and given the opportunity to withdraw your application.

Note eArcu does not use automatic data processing on protected characteristics defined in the 2010 Equalities act. In order to demonstrate compliance with the act, eArcu may ask you to complete an optional equal opportunities questionnaire as part of the job application process.

Does eArcu share my personal information with third parties?

eArcu will share your personal information with third parties as necessary for the purposes mentioned above and where this is permitted by applicable data protection law.  Third parties in this context includes service providers to EARCU as well providers of data storage and database hosting services, IT hosting and IT maintenance services. These companies may use information about you to perform functions on our behalf.  

We may disclose specific information about you upon lawful request by HMRC, government authorities, law enforcement and regulatory authorities where required or permitted by law.  Personal information may also be released to external parties in response to legal process, and when required to comply with applicable laws and regulations, or to enforce our agreements, corporate policies, and terms of use, or to protect the rights, property or safety of our businesses, our employees, agents, customers, and others, as well as to parties to whom you authorize us to release your personal information.

When you use the Website you may find it includes links to websites operated by third parties and some of your personal information from your browsing session may be transferred to such third party websites.  Please refer to the Cookies section below for more information.

Will your personal information be transferred abroad?

We have described above how your personal information may be disclosed outside of EARCU.  We do not currently send your personal information outside the European Economic Area (EEA). However, if we change our policy on this, transfers outside the EEA may occur in the future.  For instance, we may in future engage providers of services who are located outside the EEA, meaning that your personal information may be transferred to countries or territories located outside the EEA which do not have adequate protections for personal information. Steps will be taken with a view to protecting your personal information in that instance consistent with applicable data protection law.

What choices do we offer you with regard to direct marketing communications?

We may wish to provide you with information about new job roles that may be of interest to you.  This may occur by e-mail, telephone, post or SMS or other methods which are made clear to you from time to time.  We will obtain your prior consent and advise you of how to opt-out of receiving such communications in accordance with applicable data protection law. You may opt-out of direct marketing communications at any time via the self-service portal.

Please note that marketing communications are separate and distinct from “information only” communications and that consents are not usually required in order for us to communicate with you to inform you about a particular job which you have enquired about or have signed up to obtain details of through the Website, using contact details you have provided for this purpose.    

What rights do you have in respect of your personal information?

You have a number of rights in respect of your personal information under applicable data protection law.  This includes the right to access or obtain copies of your personal information and to have inaccurate information about you corrected.  Many of these rights may be exercised via the self-service portal. Alternatively, you may email eArcu at dpo@earcu.com. If you feel your rights have been breached, you may contact the Information Commissioner’s Office.

Keeping you informed

We will keep your details on record until we have dealt with your request, enquiry application or completed our provision of products or services to you and then for a reasonable period afterwards, in accordance with data protection and other applicable legislation.  We will keep your details on record for as long as is necessary for the purposes set out above and, thereafter, we will then steps will be taken to suppress or delete your personal information in accordance with data protection and other applicable legislation.

Changes to this Policy

We keep this Policy under regular review. We may change this Policy from time to time by updating this page in order to reflect changes in the law and/or our privacy practices.  The date at the bottom of this Policy will be updated accordingly.

We encourage you to check the date of this Policy when you visit the Website for any updates or changes. We may, where necessary, notify you of any modified versions of this Policy that might materially affect the way we use, disclose or otherwise process your personal information.  We may do this by posting an update on the Website which you will see at your next visit. 

Cookies Notices

Cookies are text files that are stored on your computer, smartphone or other electronic Internet-enabled device when you first access the Website and when you revisit certain pages of the Website thereafter.  We may update the Cookies section of this Policy (as set out below) from time to time, for instance when we propose to install additional cookies on users’ machines or other devices on their next visit to the Website.  Steps will be taken to draw this to the user’s attention and to collect appropriate new consents at that time, where necessary. 

How do we use cookies?

Some of the cookies we use help us to maintain the Website, while others remember the pages and models you look at when you first visited the Website and to help to improve your Website experience each time you visit.

We also use cookies to track how you use the Website by providing usage statistics. Whilst this information on its own does not usually contain your personal information, we may combine the information we collect by cookies with personal information that we have collected from you in order to learn more about how you use and how we can improve the Website.

Cookies we use

Some of the cookies we use are necessary to enable you to move around the Website and use its features such as accessing secure areas that may contain content for registered users.

We also use functional cookies to record information about the choices you have made and to allow us to tailor this Website to our users; for example, to remember your language or region or that you have already completed a survey. This information is usually anonymised and is not used for any purpose unrelated to the Website.

We or our service providers also use analytic services to help us understand how effective our content is, what interests our users have, and to improve how the Website works. In addition, we use web beacons, tracking pixels and similar services to understand more about the visitors to this Website, and to count visitor numbers and performance cookies to track how many individual users access the Website and how often. This information is used for statistical purposes and to improve how the Website works and it is not our intention to use such information to personally identify any user. However, if at any time you register and sign into the Website we may combine such data with information from our web analytic services and cookies to analyse how you use the Website in more detail.

This Website does not use targeting cookies to deliver targeted advertising on the Website;

Contact/address details

If you have any questions about the cookies we use, please contact EARCU (the company which operates this Website) at dpo@earcu.com.

Last revised: December 2017.

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