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IT Software Support (Earcu-0036)

  • Location:
    Harpenden
  • Function:
    Support
  • Job Type:
    Permanent
  • Closing Date:
    31 May 2019
  • Reference:
    Earcu-0036

A fantastic opportunity has arisen within this fast-moving business who is a leader within their marketplace. You will be technically minded and a natural born problem solver who enjoys customer and client interaction. Most importantly you will deliver impeccable service in a friendly, timely manner.

Your Role

 Key Skills and Responsibilities:

  • Providing exceptional technical support to our clients.
  • Servicing all internal and external technical support requests within service level agreements.
  • Working as part of a team to meet department service level agreements.
  • Ability to identify problems quickly and implement resolutions.
  • Proactively investigating and recommending solutions for first time fixes.
  • Working with technology teams to report software bugs.
  • The ability and passion to learn new technologies.

What you'll need

  • Excellent verbal and written communication.
  • Excellent IT skills.
  • Great attention to detail.
  • Open to new ways to working, ability to work independently and adapt to change.

About us

At eArcu we're redefining recruitment, we call it eRecruitment Evolved! We are a successful and rapidly growing international technology company based in Harpenden. We understand that talented people are crucial to business success; that's why we've created a dynamic hiring experience that can be designed and aligned to organisation's philosophy, processes and expectations.

What you'll receive A fantastic career opportunity within a organisation who recognise and reward hard working employees with fantastic benefits such as.

  • Gym membership
  • Private health care
  • Free Eye tests and Flu jabs
  • Life assurance and Pension
  • Parking permit for NCP in Harpenden
  • Innovative office environment with relaxed attire & unlimited Teas and Coffees

What next? If you are the right person for the role, then please apply below.


 
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